Flying With Us

Your Safari Experience starts the moment you board one of our aircraft. Our pilots like to take good care of you and make sure you have a safe, comfortable flight. Flying in the bush is slightly different to what you may be used to. To help we've put together some tips and answers to frequently asked questions. We hope these will make your travelling experience as pleasant as possible. If you have any further questions, please do contact us.

Bookings and Tickets

If you are flying to one of our scheduled destinations, you can book now on our online booking system.

For destinations not included within our scheduled destinations, you can enquire with us directly by phone, email or through your travel agent. We stop at many request stops every day and request stop bookings are normally confirmed by our office within 48 hrs.

If you need to travel within 48 hours, please contact our office urgently.

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Reconfirmation

Unlike other airlines, we build our daily schedule around the stops our passengers wish to make on that day.

This means it is very important you (or your agent) re-confirm your booking 72 hours before departure, as exact timings can and do change. 

Check-in and Airport Security

You will need to bring a copy of your e-ticket and passport/Tanzanian ID to pass through airport security. 

Please report to your departure point 1 hour before the scheduled departure time. We often depart early if all passengers are ready.

In the bush, your camp driver will normally bring you to the airstrip 30 minutes before your scheduled departure. ​This often turns into a good last-minute game viewing opportunity!

Baggage

Each passenger has a luggage limit of 15 kgs. Please pack in small, soft bags. This is necessary to fit into the holds of our smaller bush planes. 

Regrettably, luggage that is overweight or too large may have to be re-packed or sent later with another aircraft.

Your Comfort

We have an air-conditioned departure office at Terminal 1 in Julius Nyerere International Airport, Dar es Salaam. You are welcome to wait for your flight with us here. 

Bush strips will often have shaded waiting areas and in some cases small National Park kiosks with drinks for thirsty travellers. 

We do not provide drinks or food in-flight, so please bear this in mind before you travel. Often your camps will provide a packed lunch for the flight.

Average flight times are between 30 minutes and 2 hours, but some flights are just 5-minute hops.

Toilets are usually available at all the National Park main airstrips.

If you are sensitive to noise you may appreciate earplugs to reduce the cabin ambient sound.